Career
You Are the Future of the Notarial Profession!
Build your career with the COOP and OPCO Notaires inc., where collaboration and respect form the foundation of our culture. Join a dynamic, forward-thinking organization that values fresh ideas and individual expertise. Our team is energetic, open-minded, and future-focused. Thanks to our hybrid work model, you’ll benefit from flexibility that supports both your personal well-being and your professional success.
We’re always on the lookout for new talent!
Apply or submit an unsolicited application.
We offer:
• Competitive compensation
• A dynamic and engaging work environment
• Flexible hybrid and remote work options
• Voluntary Retirement Savings Plan (VRSP)
• Paid sick days
• Personal days
• Team activities and events
• Paid vacation
• Extra time off during the holiday season
Available positions:
Notary
As a notary with OPCO Notaires Inc., you’ll be involved in real estate law and oversee the entire transaction process, from title searches and the drafting of authentic deeds to disbursements, fund management, and discharge of mortgages. You’ll provide legal advice, ensure file compliance, and work closely with member notaries of the COOP. You’ll also take part in developing new technologies aimed at evolving and modernizing the notarial profession in Québec.
Specialist, Notary Network
The Notary Network Specialist oversees the daily and strategic management of all notary members of the Cooperative. This role is responsible for scheduling appointments between clients in the refinancing process and notaries, ensuring thorough follow-up on files to meet deadlines agreed upon with financial institutions, and optimizing the service offering from the notaries’ perspective.
Main Responsibilities
1. Network Planning and Coordination
-Supervise the assignment of refinancing files to member notaries based on availability, expertise, and territory.
-Maintain a dynamic and forward-looking calendar of client-notary appointments, ensuring fair and efficient distribution.
-Proactively handle unforeseen events (absences, last-minute changes, urgent requests).
2. Service Commitment Monitoring and Compliance
-Ensure adherence to processing timelines established in agreements with financial partners.
-Work closely with market specialists to adjust priorities according to demand.
3. Support for the Notary Network
-Serve as the main point of contact for member notaries regarding refinancing operations.
-Provide onboarding and guidance for new notaries joining the network (welcome, procedures, expectations).
-Gather feedback from notaries on existing processes and propose continuous improvement measures.
4. Service Offering Optimization
-Contribute to the evolution of internal tools and processes, representing the interests and needs of notaries.
-Collaborate on analyzing the network’s production capacity to support growth in volume.
Required Skills
-Collaborative leadership and strong organizational skills.
-Excellent interpersonal communication abilities.
-Strong analytical mindset and ability to manage priorities in a fast-paced environment.
-Proficiency with CRM tools and scheduling or document management platforms.
-Knowledge of the Québec notarial field and refinancing processes (an asset).
Requirements
-Degree in administration, law, management, or a related field.
-Experience in team coordination or operational management.
-Fluency in written and spoken French; functional English.
-Experience in a cooperative or professional services environment (an asset).
Customer Service Agent
Customer Service Agent
Under the supervision of the Customer Service Team Lead, you will be responsible for providing a warm welcome and high-quality customer service to ensure a positive and professional experience for clients. You will play a key role in managing communications, coordinating appointments, following up on files, and supporting administrative organization. As the main point of contact for clients, you’ll provide efficient and courteous assistance while maintaining a professional image for the company.
Main Responsibilities
1. Handling Incoming Calls
-Answer calls, transfer them to the appropriate person, and take messages when needed.
-Ask relevant questions to gather key information in order to direct calls efficiently or respond to client inquiries directly.
2. Managing Emails and Voicemails
-Sort and distribute incoming emails and voicemails to the appropriate department or team member.
3. Administrative Tasks
-Perform various administrative duties such as file management, data entry, and document preparation.
Desired Profile
-Interpersonal Skills: Excellent communication and ability to create a positive first impression.
-Organization: Ability to manage multiple tasks simultaneously, with strong attention to detail.
-Technological Proficiency: Experience with CRM systems, digital calendars, and Office Suite tools.
-Autonomy: Ability to work independently, including in a remote work environment.
-Analytical Skills: Capacity to assess files and situations to respond appropriately.
-Proactivity
-Professionalism: Discreet and professional attitude at all times.
-Team Spirit
-French: Excellent spoken and written French.
-English: An asset.
Required Qualifications
-DVS in Legal Secretarial Studies, or
-DVS in Secretarial Studies, or
-Training in Customer Service
-1 to 3 years of experience in customer service
Additional Information
-Permanent full-time position
-Schedule: Monday to Friday, from 8:30 a.m. to 4:30 p.m. or from 9 a.m. to 5 p.m.
-Salary: To be discussed
If this opportunity matches your professional aspirations, we’d love to meet you!
